Privacy Policy
What personal data do we collect?
When you contact Elforest Technologies AB, we only collect the personal data you provide us during the contact session. If you are a customer of Elforest Technologies AB, we process the personal data you provide to us, such as your name, address, phone number, and email address. If you represent an organization that Elforest Technologies AB has an interest in maintaining contact with, we collect the personal data we need to maintain that contact, namely your name, address, phone number, and email address.
Why, how, and for how long do we process your personal data?
The personal and contact information Elforest Technologies AB collects is used to contact you in connection with support cases or other customer-related issues.
The processing is necessary to fulfill the agreement with you as a customer and to satisfy Elforest Technologies AB's legitimate interest in marketing and informing you about our services and improving and developing our services so that you have a quality and good customer experience. If you represent an organization that Elforest Technologies AB has an interest in maintaining contact with, we have a legitimate interest in processing your personal data to market and inform you about Elforest Technologies' service offerings.
We retain your personal data as long as you are a customer with us, as long as our legitimate interest in marketing to you as a customer or as a representative of a customer or potential customer persists, and thereafter, we retain them as long as Elforest Technologies AB is legally obliged to retain the data.
Finally, we process your personal data if it is necessary for us to fulfill a legal obligation, e.g., we may be required to retain personal data for accounting purposes.
Your rights
You can request information about what personal data we have stored about you by contacting us. You can also request that we delete your personal data. However, Elforest Technologies AB may have the right to deny your request if there are legal obligations that prevent us from immediately deleting certain personal data or if the processing is necessary for Elforest Technologies AB to establish, exercise, or defend legal claims. You can read more about your rights here:
https://www.imy.se/privatperson/dataskydd/dinarattigheter
You also have the right to opt-out of receiving our newsletters.
Who can access the data?
Elforest Technologies AB kommer inte att sälja eller ge ut dina uppgifter till någon tredje part.
Supervisory Authority
The Swedish Authority for Privacy Protection (IMY) is the responsible authority in Sweden for overseeing the application of data protection legislation. You can contact them via www.imy.se
Contact information for Elforest Technologies AB
If you have questions about how we process personal data or have a request in accordance with your rights, you are always welcome to contact us at info@elforest.se